X Series for small business

X Series for small business office phone systems

Plans to create the phone system that works for your company

Take Advantage of X Series 


8×8 X Series is one platform for cloud phone, messaging, meetings and contact centre. With X Series, small and medium businesses can enhance customer experience and increase collaboration across their organisation.

  • Connect with customers quickly and intuitively
  • Take your business on the go with mobile apps
  • Be more productive on the devices you already use
  • Do it all at a cost you won’t believe

X1 – Perfect Entry Level Platform for a UK SME 

Although the 8×8 X1 plan is the entry level plan, it will still provide most UK SME businesses with all the power they need from their phone system, with free calls within the UK, an advanced auto-attendant plus messaging, video meetings and recording facilities. 

Complete integration with your mobile apps and devices – only the cost is entry level.

The X Series means business

Mix and match X Series plans to create the solution that works for your company. Buy any plan combination to meet your needs.

X Series X1
Essential cloud communications. Includes voice, messaging and  video conferencing. Unlimited UK calling 

X Series X2
Essential cloud communications. Includes voice, messagingvideo conferencing and office integrations. Unlimited calling within 14 countries.

X Series X3
Premium cloud communications. Includes all X2 features plus operator switchboard and additional storage. Unlimited calling within 32 countries

X Series X5
Premium cloud communications with essential contact centre capabilities. Includes all previous X Series features plus interactive voice response, outbound predictive dialler and supervisor analytics. Unlimited calling within 47 countries.

X Series X6
Premium cloud communications with robust contact centre capabilities. Includes 8×8 Expert Connect, post call survey and customer experience analytics. Unlimited calling within 47 countries.

Low Cost Entry Level X1 Series.

Essential cloud communications. Includes voice, messaging and  video conferencing. Unlimited UK calling

Other Levels compared below. Small business through to large Contact Centres.

Talk to us about the platform that will best suit your business.

One Platform for Everything


Small Business Phone Users imageGo mobile
X Series includes 8×8 smartphone, tablet and desktop apps so you can keep working whether you’re at the office, at home or on the road. But to customers, it looks like you’re sitting at your desk.

Built for every business
Whether you have IT staff or none at all, X Series is quick to install and simple to use. Easily manage settings and add new users. View reports on any device and track one monthly bill.

Grows with you
Wherever your business takes you, we’ll be right there with you. Add lines, extensions and features whenever you need. X Series scales with your business.

Connect Customers and Employees

X Series puts the information your employees need right at their fingertips. Empowered with data-driven insights, your organisation can deliver exceptional customer experiences and help employees do their best work.

connect customers image

  • 8×8 Team Messaging – communicate and collaborate with internal teams, customers and external partners
  • NetSuite, Salesforce and Zendesk integrations – strengthen customer relationships
  • 8×8 Video Meetings – host audio and video conferences with up to 100 participants
  • Call recording and analytics – improve customer service and team performance



New to your 8 X 8 platform?

The Benefits Of A Cloud Hosted Partnership With Midland Communications

Support & Service

Efficient solutions, effectively supported. Backed by network availability. We pride ourselves on our in-house support services.


Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better and smarter, wherever they can be most effective.



Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better, smarter, wherever they can be most effective.


Management Reporting

Get highly accurate billing data and stats instantly online. See costings with ease and drill down into call data to make your operation more efficient.

Let’s talk.

To discuss how we can help further, please make contact below.
Alternatively, you can call us on 0808 156 7080

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