Simple or Simply Stunning?
Simple in and out dialling? The ability to integrate with your favourite desktop software? The ability to accept calls on your mobile as if you were in the office?
The power to make your business 100% geared to one resolution customer contact satisfaction?
Whatever level of phone system you are thinking of talk to Midland Communications and we will advise you on, and produce a quote for a system that makes sense for you and your customer.
We can advise you on and provide:-
- Network connectivity/broadband/ADSL/etc.
- Best Price Lines & Minutes
- Non Geo & Freephone Numbers
- UC or UC Ready Phone Systems
- On Premise or Cloud Hosted Options
- Leasing Options
If you need business mobiles too we can also provide these, giving you a “One Bill” option for all your telecommunications.
MiVoice Office delivers as standard applications including: Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking and Reporting.
This platform can easily be further extended with additional collaboration tools allowing it to grow as your own business and customer needs grow.
Midland can provide all IT and computer Hardware & Software solutions, on-site or virtualised, standalone or as part of your integrated communications customer service systems. We offer fully responsive IT support packages for fast resolution via onsite or remote problem solving.
Enquire About Phone Systems
Office Phone Systems
PA & Paging over IP
What We Offer
- Future Proof Pathway 90%
- Project Managed 100%
- In-House Engineers 95%
- After Sales Training 40%
Frequently Asked Questions
The most frequent question we get asked is “Do you work outside of the Midlands?”
The answer is a resounding “Yes”. We have been in business since 1979 and have installations throughout the UK as well as aboard, where we have have connected our UK customer’s multi-sites. As well as our Tewkesbury head office we have offices in the Home Counties and in Northern Ireland and will install phone systems, I.T. and PA systems throughout the UK
What kind of clients do you work with?
What phone systems do you sell?
Who handles your installation & maintenance?
Can you supply initial network & cabling?
Do you offer standalone PA & Paging installation?
Do we have to be a phone customer to buy Business Mobiles?
Do you have Leasing Facilities?
Customer Case StudyUKDN Waterflow - Upgrade to a VoIP Phone System using a Mitel Platform
UKDN Waterflow had a number of separate offices each running an independent phone system. This was costly to maintain and inefficient. Calls between offices incurred the cost of external dialling.
MidComs was chosen to upgrade the phone system, converting to a VoIP Mitel platform across a stronger WAN.
One of the immediate benefits was the ability to make 4 digit internal calls across all the offices.
MidComs have since undertaken a further upgrade to install a state of the art Customer Service Call Centre.
Below is a video testimonial from UKDN Waterflow explaining the main drivers for the upgrade and their installation experience with MidComs.