We Help Keep Communications Simple

Office Phone Systems

Simple & Simply Stunning; Cloud & On-Premise

Choosing the Best Phone System?

If you’re thinking about replacing or upgrading your business phone system, you have plenty of options which need to be considered carefully and with understanding.

Whether you’re a large organisation with multiple sites and offices or a smaller to medium sized firm trying to prepare for the future, our experienced team will help and advise you.

We’ll help you to choose a system that will last, convey the various features and how they will benefit your business and staff, and support you as you implement a system that will improve your customer experience whilst boosting employee productivity.

All our telephone platforms are built for scalability and can be easily expanded for a unified communication and collaboration workflow. On Premise or Mdlands’ own Cloud Hosted platform Elevate.

 

These platforms are SIP and VoIP compatible and will not be affected by End of Life of ISDN.

BT End Of Life ISDN

Review Your ISDN Options

UC & Collaboration

Unified Communications (UC)

Unified Communications is a term that as been around for a while now. Essentially the term relates to a an integrated telephone and IT system that allows your business workflow and team collaboration to run seamlessly across devices.

Collaboration

Voice, video, screen share, chat, and file sharing. A choice of applications, including Skype for Business (Microsoft Teams) to allow effortless collaboration.

Voice Platforms

We can deliver secure and scalable communications from our range of  UC platforms for any IT, voice and application environment. On Premise or Cloud Hosted.

IT and Applications

We offer a range of unified communications applications to streamline your communications as well as integrate the everyday software you already use, including Microsoft 365 suite of applications.

Phones & Clients

Choose from a broad range of desktop, mobile and soft phone clients. We can also supply your mobile devices.

When these tools are integrated into a system that allows easy flow of communication among devices, then you have achieved unified communications and collaboration, or UCC.

Midland offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions.

Midland also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to our Elevate Cloud Hosted UC system. This means no long-term commitments or capital expenditures.

Optional Services

Call Recording

We provide call recording systems either as standalone add-ons or as part of an integrated system. Easy search and retrieval of recordings as wav. files. More info…

Business Mobiles

Providing full integration to your phone system for one number anywhere contact for your customer’s benefit. Working with the major carriers in the UK, our Business Mobile Tariffs offer you the security of knowing you will get the best available option. More info…

IT Solutions & Support

We offer fully responsive IT support packages for fast resolution via onsite or remote problem solving.

A Move to the Cloud

The benefits of cloud hosting your telephone system and other IT applications are much publicised at present. This is with good reason; there are benefits of cost effectiveness and scalability involved with moving to Cloud Hosted. If you are currently using a hardware-based phone system (PBX) in your organisation, it could be time to consider moving to a hosted solution to realise all the benefits that cloud telephony offers.

Moving to the cloud means no up-front spend on hardware, software or maintenance and it’s great for businesses with multiple sites and remote/mobile workers.

Work Smarter

Improve interoperability between your mobiles and your fixed telephones with extremely competitive rates.

Multi-Site Deployment

Only one system to buy – connect multiple sites easily and cost-effectively with one system. Transfer calls to different locations seamlessly, integrate with your company CRM and corporate directory and implement call schedules in minutes.

Instant Upgrades 

New features, upgrades and optional integrations with third-party applications as soon as they are developed and released.

Learn more about our easy to set-up and configure Cloud Hosted platform Elevate…

The Benefits Of A Cloud Hosted Partnership With Midland Communications

Support & Service

Efficient solutions, effectively supported. Backed by network availability. We pride ourselves on our in-house support services.

Integration

Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better and smarter, wherever they can be most effective.

Resilience

Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better, smarter, wherever they can be most effective.

Management Reporting

Get highly accurate billing data and stats instantly online. See costings with ease and drill down into call data to make your operation more efficient.

Elevate - Cloud Hosted Phone System

ISDN is Dead - Long Live the Cloud
Elevate

Let’s talk.

To discuss how we can help further, please make contact below.
Alternatively, you can call us on 0808 156 7080

1 + 4 =

Pin It on Pinterest