Cloud Hosted Phone Systems and Managed IT

Whatever your driver for change is – improving customer experience,  upgrading obsolete technology, such as ISDN or PSTN, integrating IT and Telephony, adopting flexible hybrid work patterns, or looking for joined up support  – Midland Comms, through a consultative sales approach, will strive to meet and exceed all your organisation’s needs.

Our phone system and IT platform and system recommendations, from a range of global vendor brands, including Microsoft and 8×8, are backed up by high level SLA’s and supported by our own in-house installation/service engineers and support team, making Midland Comms the ideal IT and Telephony/Comms partner.

Global Platforms | Local Support

40 Years Experience

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Cloud Hosted Telephony for SME

Adopt A Hybrid Work from Anywhere Solution

Improve Your Customer Experience Offering

Integrate with IT for Joined Up Support

Upgrade Legacy Phone System

Replace Obsolete ISDN

Improve Broadband

Boost WiFi

Contact Centre Solutions

Adopt Omnichannel for Single View of Customer Interactions

Integrate Cloud Software Applications & Phone System

Give Agents Work from Anywhere Flexibility

Integrate Multimedia Channels inc. Teams

Improve Management Reporting

Add Call Recording | Adopt A.I.

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Managed IT

Design and Build A Customised IT Environment

Integrate Phone and Customer Services Apps

Ensure Data Backup and Business Continuity

Integrate Microsoft 365 and Phone System

Manage Software and Licenses

Manage Cyber Security

Adopt Hot-Desking

Microsoft Teams Adoption

Integrate Teams with Your Phone System

Use Teams for Audio and Video Calls

Work in Groups and Channels

Extend Teams with Apps

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Microsoft 365

Save Time & Money with Managed Licenses

Receive Local 365 Support and Training 

Use/Integrate 365 with Phone System

Increase Productivity Through Apps

Improve Customer Service

Enable Hot–Desking

ISDN Upgrade

Consider Your ISDN Upgrade Pathway to Hosted

Understand StopSell Notices

ISDN Shutdown Timescale 

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Business Mobiles

Adopt True Work From Anywhere Integration

One Call/Ringing Across All Devices

Choose Your Own Network

Choose Your Own Phones

Choose Your Own Plans

Integrate To ‘One Bill’

Public Address Systems

Integrate PA Across Phone System (PA over IP)

Emergency Lockdown Systems

Secure Door Entry Systems

Disabled Refuge Alarms

Mass Notification

Induction Loops

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Education Solutions

Integrated IT, WiFi, Software and Phone System

Cloud Hosted Telephony and Microsoft Teams

Campus Wide PA and Mass Notification

Flexible Licensing for Clearing Months

Lesson Capture (Record/Deliver)

Emergency Lockdown Systems

Cyber Security

Increase Protection from Malware and Phishing Attacks

Improve Your Data Backup and Business Continuity

Adopt Cyber Essentials Certification

Adopt 365 Passwordless Security

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Customer Case Studies

See How We Helped Customers

Telecoms Case Studies 

IT Case Studies

PA Case Studies

Global Platforms - Local Support

High SLA's - In-House Support Team

40 Years Experience

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