Cloud Hosted Phone Systems and Managed IT
Whatever your driver for change is – improving customer experience, upgrading obsolete technology, integrating IT and Telephony, adopting flexible hybrid work patterns, or looking for joined up support – Midland Comms, through a consultative sales approach, will strive to meet and exceed all your organisation’s needs.
Our platform and system recommendations, from a range of global vendor brands, including Microsoft and 8×8, are then backed up by high level SLA’s and supported by our own in-house installation/service engineers and support team, making Midland Comms the ideal IT and Telephony/Comms partner.
Global Platforms | Local Support
Cloud Hosted Telephony for SME
Adopt A Hybrid Work from Anywhere Solution
Improve Your Customer Experience Offering
Integrate with IT for Joined Up Support
Upgrade Legacy Phone System
Replace Obsolete ISDN
Improve Broadband
Boost WiFi
Contact Centre Solutions
Adopt Omnichannel for Single View of Customer Interactions
Integrate Cloud Software Applications & Phone System
Give Agents Work from Anywhere Flexibility
Integrate Multimedia Channels inc. Teams
Improve Management Reporting
Add Call Recording | Adopt A.I.
Managed IT
Design and Build A Customised IT Environment
Integrate Phone and Customer Services Apps
Ensure Data Backup and Business Continuity
Integrate Microsoft 365 and Phone System
Manage Software and Licenses
Manage Cyber Security
Adopt Hot-Desking
Microsoft Teams Adoption
Integrate Teams with Your Phone System
Use Teams for Audio and Video Calls
Work in Groups and Channels
Extend Teams with Apps
Microsoft 365
Save Time & Money with Managed Licenses
Receive Local 365 Support and Training
Use/Integrate 365 with Phone System
Increase Productivity Through Apps
Improve Customer Service
Enable Hot–Desking
Cyber Security
Increase Protection from Malware and Phishing Attacks
Improve Your Data Backup and Business Continuity
Adopt Cyber Essentials Certification
Adopt 365 Passwordless Security
Business Mobiles
Adopt True Work From Anywhere Integration
One Call/Ringing Across All Devices
Choose Your Own Network
Choose Your Own Phones
Choose Your Own Plans
Integrate To ‘One Bill’
Public Address Systems
Integrate PA Across Phone System (PA over IP)
Emergency Lockdown Systems
Secure Door Entry Systems
Disabled Refuge Alarms
Mass Notification
Induction Loops
Education Solutions
Integrated IT, WiFi, Software and Phone System
Cloud Hosted Telephony and Microsoft Teams
Campus Wide PA and Mass Notification
Flexible Licensing for Clearing Months
Lesson Capture (Record/Deliver)
Emergency Lockdown Systems