Cloud Hosted Telephony
Cloud-hosted telephone systems are the perfect solution for all businesses looking to replace a traditional, premise-based PBX system, upgrade from ISDN or for organisations looking for an improved staff and customer experience and a remote working solution, while moving to a scalable, reduced maintenance and fixed monthly cost model.
Global Platforms – Local Support
Midland Comms provide a range of the latest generation of cloud communication systems that allow you to interact with clients and colleagues from your desk, laptop or mobile devices, from global providers including 8×8, Microsoft Business Voice and Microsoft Teams and Gamma.
We work with you to determine the right platform for your organisation’s needs, handle the implementation and provide all future support, locally, with our own in-house support team.
One Platform for Everything – 8×8 X Series
Go mobile – X Series includes 8×8 smartphone, tablet and desktop apps so you can keep working whether you’re at the office, at home or on the road. But to customers, it looks like you’re sitting at your desk.
Built for every business – Whether you have IT staff or none at all, X Series is quick to install and simple to use. From within your portal, easily manage settings and add new users. View reports on any device and track one monthly bill.
Grows with you – Wherever your business takes you, we’ll be right there with you. Add lines, extensions and features whenever you need. X Series scales with your business
Connect Customers and Employees
X Series puts the information your employees need right at their fingertips. Empowered with data-driven insights, your organisation can deliver exceptional customer experiences and help employees do their best work.
- 8×8 Team Messaging – communicate and collaborate with internal teams, customers and external partners
- NetSuite, Salesforce and Zendesk integrations – strengthen customer relationships
- 8×8 Video Meetings – host audio and video conferences with up to 100 participants
- Call recording and analytics – improve customer service and team performance
Go Mobile & Global
How 8x8 Helped...
…international recruitment company Tangent International needed a service provider that would enable it to easily communicate with its global customer base.
8×8’s cloud solution seamlessly enables global phone calls, conference calls, and videoconferencing to keep Tangent International at the top of their game.
Other 8×8 platform pages
- 8x8 For SMBs -
X Series Plans to create a phone system that works for your company
- 8x8 & Teams for SMBs -
Integrate your phone system with Microsoft Teams
- 8x8 Contact Centre -
- Contact Centre & Teams -
Integrate 8×8 Contact Centre with Microsoft Teams
- Operate From Anywhere -
- Tangent International -
Global Platforms - Local SupportHigh SLA's - In-House Support Team
You can call us on 0808 156 7080 to discuss how we can help further,
alternatively, follow the button for an enquiry form