Cloud Hosted Phone Systems

Ready for Business

Cloud Hosted Telephony

Cloud-hosted telephone systems are the perfect solution for all businesses looking to replace a traditional, premise-based PBX system, upgrade from ISDN or for organisations looking for an improved staff and customer experience and a remote working solution, while moving to a scalable, reduced maintenance and fixed monthly cost model.

Global Platforms – Local Support

Midland Comms provide a range of the latest generation of cloud communication systems that allow you to interact with clients and colleagues from your desk, laptop or mobile devices, from global providers including 8×8, Microsoft Business Voice and Microsoft Teams and Gamma.

We work with you to determine the right platform for your organisation’s needs, handle the implementation and provide all future support, locally, with our own in-house support team.

One Platform for Everything – 8×8 X Series

Go mobile – X Series includes 8×8 smartphone, tablet and desktop apps so you can keep working whether you’re at the office, at home or on the road. But to customers, it looks like you’re sitting at your desk.

Built for every business – Whether you have IT staff or none at all, X Series is quick to install and simple to use. From within your portal, easily manage settings and add new users. View reports on any device and track one monthly bill.

Grows with you – Wherever your business takes you, we’ll be right there with you. Add lines, extensions and features whenever you need. X Series scales with your business

Connect Customers and Employees

X Series puts the information your employees need right at their fingertips. Empowered with data-driven insights, your organisation can deliver exceptional customer experiences and help employees do their best work.

8×8 Team Messaging – communicate and collaborate with internal teams, customers and external partners
NetSuite, Salesforce and Zendesk integrations – strengthen customer relationships
8×8 Video Meetings – host audio and video conferences with up to 100 participants
Call recording and analytics – improve customer service and team performance

Advanced Phone Feature

Communicate more profitably using dozens of
great Fortune 500 features like extension dialling,
auto attendant, ring groups, call
recording and Internet faxing.

Collaborate Freely

Empower everyone to work together more effectively no matter where they are with collaboration capabilities like web conferencing and video meetings.

Go Mobile & Global

Connect all your people, locations and devices with a single communication system that offers seamless mobile access and superior global reach.

Enjoy Savings

Save 50% or more on your monthly phone bill and up to 90% in deployment costs compared to traditional phone systems

How 8x8 Helped...

…international recruitment company Tangent International needed a service provider that would enable it to easily communicate with its global customer base.

8×8’s cloud solution seamlessly enables global phone calls, conference calls, and videoconferencing to keep Tangent International at the top of their game.

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