Keeping your Business Agile and Safe in a Digital Society
Using technology to ensure you remain agile and safe
Applying technology and telecommunications within your IT strategy and projects whilst allowing for ever-changing advances, staff needs but more importantly customer expectations can be challenging.
But it presents many opportunities that in turn will lead to a better customer service and ultimately increased sales and revenue.
75% of buyers faced with an automated telephone system will not leave a voicemail...
- 74% of consumers today use 3 or more channels when seeking customer care 74% 74%
- 58% of consumers opted for online chat optiopns 58% 58%
- 38% used SMS messaging 38% 38%
- 37% opted for Twitter interactions 37% 37%
Fortunately, technology has moved on from the traditional on-site solution, and businesses of all sizes can benefit from more advantageous alternatives to help deliver improved customer service without a hefty price tag. For example, Cloud Technologies provide intelligent features that help businesses like yours to improve customer service delivery and manage customer communications more effectively…
Download our latest White Paper with tips and ideas to ensure your business remains competitive in today’s demanding digital society and ensure that your technology matters.
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We’re in a constant state of migration; from one form of access to another, faster and more cost-effective form of connectivity.
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