Microsoft Business Voice

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Microsoft 365 Business Voice

Cloud-Based Phone System for SME's

New or SME Business: Choosing the Best Phone System?

If you’re thinking about replacing or upgrading your business phone system, Midland offers choice.

Midland offer a range of phone system solutions, of which Microsoft 365 Business Voice is designed to suit a smaller to medium sized firm trying to prepare for the future, and our experienced team will help and advise you how to get the best from it.

We’ll help you to choose a system that will last, convey the various features and how they will benefit your business and staff, and support you as you implement a system that will improve your customer experience whilst boosting employee productivity.

We offer robust. flexible cloud based systems, our own Elevate that scales through to Enterprise business and Multi-site Call Centres plus the 8 x8 Platform and this 365 Business Voice cloud hosted phone system from Microsoft that is designed to integrate with Office 365 and is ideal for small to medium offices that already work with Microsoft Office.365*

*Business Voice is not a standalone phone system – you need an Office 365 subscription to run Business Voice.

The benefits of cloud computing can be even more significant for smaller companies than larger companies. The cloud offers a way to avoid the usual problems, such as deploying, building, investing, maintaining, and operating the infrastructures involved.

Cloud computing removes the barriers for small businesses trying to take advantage of new technologies. With low entry costs, automatic updates, predictable expenses, minimal IT burden, and scalable functionality, cloud helps level the playing field so they can focus on what technology can do for them, rather than focus on how to purchase technology.

A Phone System Designed For Office 365

Built for small and medium businesses.

What’s Included…

Enterprise Grade Phone System

Reliable and secure calling delivered from Microsoft’s trusted cloud.

Built-in Audio Conferencing

Add flexibility to your meetings with a dial-in number, integrated into every online meeting.

Calling Plan

Get new phone numbers or migrate existing ones. Make and receive PSTN calls to any number.

Calling, Chat, and Meetings

In a single app.

Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. And take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.

Call From Anywhere, On Any Device

Stay connected with a single phone number across your computer, mobile device, and desk phone.

Get a consistent experience across devices with the Microsoft Teams app and Teams devices.

Make calls and join meetings with one-click.

Delivered From Microsoft’s Trusted Cloud

Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee.

Plus you get cloud-powered A.I. with voicemail transcription, inline chat translation, and real-time captioning in meetings.

Simplified Setup, Billing and Management

Save time and money with a single provider for all your communications and IT requirements via Midland. Easily manage your phone system from the familiar Office 365 admin console, adding phone numbers in minutes.

Enjoy a cloud-based phone system without the hassle and costs of maintaining a PBX.

All with the full support of Midland.

Microsoft 365 Business Voice

From £12.00 per. user/month

Microsoft 365 Business Voice includes:

  • Cloud-based phone system with advanced features including call transfer, multi-level auto attendants, and call queues.
  • Domestic calling plan including 1,200 minutes1 per user within UK.
  • Dial-in audio conferencing for up to 250 people per meeting.
  • Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones.

Business Voice requires an Office 365 subscription that includes Microsoft Teams2. It is an add-on subscription for up to 300 users, that cannot be used standalone.

The benefits of cloud hosting your telephone system and other IT applications are much publicised at present. This is with good reason; there are benefits of cost effectiveness and scalability involved with moving to Cloud Hosted. If you are currently using a hardware-based phone system (PBX) in your organisation, it could be time to consider moving to a hosted solution to realise all the benefits that cloud telephony offers.

The Smart Move

Moving to the cloud means no up-front spend on hardware, software or maintenance and it’s great for businesses with multiple sites and remote/mobile workers.

Work Smarter

Improve interoperability between your mobiles and your fixed telephones with extremely competitive rates.

Multi-Site Deployment

Only one system to buy – connect multiple sites easily and cost-effectively with one system. Transfer calls to different locations seamlessly, integrate with your company CRM and corporate directory and implement call schedules in minutes.

Instant Upgrades 

New features, upgrades and optional integrations with third-party applications as soon as they are developed and released.


1. Included minutes are pooled at the tenant level. Additional minutes will be charged per minute using Communications Credits

2. Can add-on to a qualifying Office 365 or Microsoft 365 subscription for a maximum of 300 seats. Qualifying plans include: Office 365 Business Essentials, Business Premium, E1, E3, A1, or A3; Microsoft 365 Business, E3, or A3. 1. Included minutes are pooled at the tenant level. Additional minutes will be charged per minute using Communications Credits

Microsoft Teams jump off image

- Microsoft Teams -

Microsoft Teams for Collaboration

Integrate Your 365 Software and Business Voice

Integrate 365 E-Book

Integrate Mircosoft 365 Business E-Book

Let's talk.

You can call us on 0808 156 7080 to discuss how we can help further,
alternatively, follow the button for an enquiry form

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