Give Microsoft Teams A Voice

Fully Integrate Teams into your phone system

If you are using Teams on a Microsoft Calling Plan or you want to maximise your Office365 subscription or you simply need to replace your current telephony solution then we can provide a solution that will be more cost-effective and give you the added benefit of local company support.

Our Direct Routing for Teams enables our customers to leverage the benefits of Microsoft Teams with Telephony by providing an integrated collaboration and voice solution.

Microsoft Teams – Direct Routing

Why enable full voice capability natively into Microsoft Teams?

It will give you an alternative to Microsoft calling plans and without the need for on-premise hardware.

Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.

Teams – Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example Gamma Broadband or Ethernet) and is delivered as an end-to-end service with high availability.

What is required to enable Teams – Direct Routing?

The following components are required:

  • Office 365 Enterprise subscription (E1, E3, E5 or Business Voice subscription)
  • Microsoft Phone System add-on (with E1, E3)
  • An internet connection

It is about enabling the full power of Teams, integrated into your phone system and with local support.

To find out more about how your business can benefit from Direct Routing for Teams download our brochure below.

The Benefits Of A Teams/Cloud Hosted Partnership With Midland Communications

Teams Starter Guide Cover Image

A Guide to Starting with Teams

Support & Service

Efficient solutions, effectively supported. Backed by network availability. We pride ourselves on our in-house support services.


Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better and smarter, wherever they can be most effective.



Combine fixed and mobile telephony and drive flexible working throughout your business. Let your people work better, smarter, wherever they can be most effective.


Management Reporting

Get highly accurate billing data and stats instantly online. See costings with ease and drill down into call data to make your operation more efficient.

Our Service Keeps You Communicating

Some time ago we set out to become something special: To consistently challenge and lead our market, setting new standards, raising levels of customer expectation, enabling audience focused, value driven and sustainable communications and technical performance.

That’s our mission; All of the team buy into it and we try to move a little closer to achieving it every day.

Let’s talk.

To discuss how we can help further, please make contact below.
Alternatively, you can call us on 0808 156 7080

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