Customer Support AreaSystem status update and fault reporting. Report A Telephone/System Fault (Support Request) Your Name Your Email Address Your Organisation Nature of Problem 10 + 10 = Submit Log A Fault Support RequestEnter the details in the ‘Fault Report’ Form and submit. You will receive an email with your unique Support Number. System StatusAll Systems OK IT Support Desk (Edgecoms Customers) Enter your 6-digit code: We Now Offer Full IT Support We Can Now Support Servers and Computers, etc.