Telecoms is EvolvingPanasonic and BT Speed Up Need For Cloud Adoption
Panasonic’s announcement of withdrawal from telephone systems comes on top of BT’s announcement that ISDN is being turned off.
These announcements reflect the changing face of telecoms and the need to embrace the future of telecoms, cloud hosted platforms, for your organisations phone system.
There is no doubt that the ISDN switch off has had a bearing on Panasonic’s decision. The future of telecoms is in the cloud and Panasonic have not kept up with the R&D required to enter this market.
Despite the reliability of their PBX systems, they just will not run when ISDN is gone.
What’s The Story?
In two years time, all Panasonic PBX telephone systems will be completely discontinued. Panasonic PBX telephone system parts will no longer be manufactured and will become hard to source. Repairing old PBX and SIP telephone systems will become increasingly harder.
Panasonic PBX and SIP telephone system users need to source an alternative means of communications.
With BT shutting down ISDN lines and the introduction of SOGEA and FTTP broadband, the future of telecoms is now fully geared towards a cloud hosted phone system.
Short Term/Long Term
Midland Comms would like to assure its Panasonic clients that it will continue to provide support for maintenance and spares for as long as possible.
However, because of Midland Comms hosted leadership and global partnerships there as never been a better time to switch to a cloud hosted system.
A cloud hosted system will support work from home situations, which are at the forefront of continued customer service in the present climate.
Long term cloud hosted systems also provide a range of features that go way beyond what your Panasonic PBX has provided, and can help transform your customer service offering
What’s The Cost?
As mentioned, there as never been a better time to switch to a cloud hosted system.
On top of it’s feature reach apps, cloud hosted systems do away with on-going maintenance costs and offer massive reductions on actual call costs.
We can quickly compare your current outlay with a new system quote based on number of users.
Call us 0n 0808 156 7080 or fill a form and we will quote immediately.
Why are PSTN and ISDN telephone lines being phased out?
BT has acknowledged that these systems are out-of-date and have decided not to invest any more time and money on outdated technology. The future is cloud hosted VoIP systems.
Explore our website for cloud hosted system information and choices or get in touch.
A 2017 survey has also shown that a quarter of the UK’s businesses are still unaware that the great BT switch off is even taking place.
More information on PSTN & ISDN below – click on subject
Panasonic Withdraws from Business Communication
Midland Comms and other Panasonic resellers were informed by email of Panasonic’s decision to withdraw from the Business Communications market, stating that “Panasonic felt the future of the business was “untenable and unpredictable”, adding that a “mismatch” between factory assets and market demands and R&D activities that “lagged behind” its competitors, meant the business is running at a “constant financial deficit.”
There is a full news story at UC Today if you have further interest.
What is PSTN
PSTN is commonly referred to as a basic single analogue telephone line that is primarily used for making voice calls, connecting to fax machines, payment terminals and connecting to a router for internet connections such as ADSL2+ (Asymmetric Digital Subscriber line) and FTTC (Fibre To The Cabinet). PSTN technology is extremely old, used by millions of homes and small businesses throughout the UK who only need one telephone number, the ability to make or receive one concurrent telephone call and for UK broadband services mentioned. Generally speaking, PSTN lines do not require a PBX (Private Branch Exchange) known as a business telephone system and are gradually being phased out with the introduction FTTP (Fibre to the Premises) and hosted VoIP telephony services.
What is ISDN?
ISDN requires a PBX telephone system fitted and is often more expensive compared to a VoIP hosted phone system. ISDN carries voice and data services over copper PSTN lines in a digital format which provides better voice quality. In the UK, British Telecom (BT) provides ISDN2 as well as ISDN30. ISDN2 enables two concurrent telephone calls at the same time over one PSTN line but can be expanded up to 8 telephone lines. ISDN30 is used by businesses that require 10-30 lines or more. Both types of ISDN lines include the option of adding DDI (Direct Dialling In) numbers that are used with a PBX to provide staff with individual numbers that allow callers to bypass the operator and be directed straight to the required extension. As businesses gain access to better quality broadband services, ISDN lines will fast be phased out as organisations adopt a more cost-effective, efficient way of working with a cloud hosted VoIP phone system
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