Privacy Policy & Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

Analytics tools – we use analytics tools to track the way that users interact with our website. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

Review of this Policy
We keep this Policy under regular review and it was last updated in November 2018.

How to contact us:
If you wish to exercise any of your rights or if you wish to request information about our privacy policy, how we handle your personal date or if you wish to make a complaint, you can email us (link to Alternatively, you can telephone us on 0344 788 1000, Monday – Friday between 08:30 to 17:00 (excluding bank holidays) or write to us at:

Midland Communications Co. Ltd,
18 Miller Court, Severn Drive,
GL20 8DN.
Website –
20.Midland Companies:
This Privacy Policy applies to the activities of the following Midland group companies, whose identity and details are provided in the relevant terms governing your products and/or services:
Midland Communications Co. Ltd are registered in England (Registered no. 1273257) VAT no. GB 286 1608 41. Registered office: Midland Communications Co. Ltd, 18 Miller Court, Severn Drive, Tewkesbury, Gloucestershire, GL20 8DN.
Edgecoms registered office: Edgecoms, 18 Miller Court, Severn Drive, Tewkesbury, Gloucestershire, GL20 8DN.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Registered office: Midland Communications Co. Ltd, 18 Miller Court, Severn Drive, Tewkesbury, GL20 8DN. Registered in England (no. 1273257) VAT no. GB 286 1608 41

See also Terms of Use

See also Privacy Policy

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